You need to build an automated order entry system for a large retailer, but the resource people assigned to help you have no technical expertise and seem to view your project with suspicion

You need to build an automated order entry system for a large retailer, but the resource people assigned to help you have no technical expertise and seem to view your project with suspicion. What are some ways to make people comfortable and assure cooperation? How can you make sure that you obtained all of the necessary information?

 

Required Materials and Textbook(s)
Essentials of Systems Analysis and Design – Valacich/George/Hoffer, 6th edition, Pearson.

 

Chapter 5: Determining Systems Requirements – What practices and structures are used in requirement determination? This chapter shows how to devise a joint application design session and how business process reengineering can shape requirements determination.

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